| BookReserve
FAQ's |
How
are orders processed? 
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Your customers will use
BookReserve to search and place items in a shopping cart. When the
customer has completed shopping, they enter their name, phone number
and e-mail address. BookReserve sends you and the customer a copy
of the special order immediately by e-mail. You process just as
if that order were phoned into your store.
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How
big is the database? 
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Two million titles, but
these titles can be filtered down as much as you like to fit the
interests of your customers.
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Is
this service restricted to physical bookstores or ABA members?

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| BookReserve
is committed to providing a level playing field to all independent
merchants regardless of affiliation. This service fits best with merchants
where books are a significant part of their physical store. But this
includes "Teacher Stores","Cookware", Church and Museum stores, used
book stores as well as general independent book stores. This service
does not fit the on-line only, dotcom approach very well however.
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Is BookReserve safe? Secure?
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| It
does not get any safer than this. BookReserve doesn't even ask for
credit card or sensitive customer profile information, since the transaction
takes place in your store. |
How
much time and expense is involved? 
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BookReserve fees are
much lower and maintenance much easier than other options on the
internet. Set-up fees are $89.95 and operating fees $59.95 a month.
This covers everything -no hidden expenses, or sales surcharges.
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Can non-book items
be sold too?
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Yes with an option called
browse list, you can show as many items as you like. You can even
add product pictures and descriptions. This is great for teacher
aids, cookware, used books, and much more. These items are placed
in the same shopping cart with your book offerings. The monthly
cost is $25 per i,000 items
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Can
BookReserve host my site?
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| BookReserve
provides but does not require optional hosting services beginning
at $10/mo. You may decide that hosting may not even be necessary or
you may just want to link BookReserve into an existing site you have
hosted elseware.. Call us at 800-515-3322 to discuss options. |
Can
a store discount some books, such as bestsellers if they wish?
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You set the prices on
your web site just like you do in your store.
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If
I already have a site, can I just add BookReserve to it?
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| Yes,
call us at 800-515-3322 for instructions. |
Is
credit card processing and drop ship built into BookReserve?
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No, it is designed for
store pick-up so that the orders are processed at your store's cash
register. The intention of BookReserve was to provide the most basic
system possible to add a high quality, searchable database for your
customers.
Be sure to try out BookSite
which is a full service e-commerce approach that includes drop ship,
ebook, on-line credit card processing, and access to many other
services. Costs for BookSite
run $100-200 a month more than BookReserve. .
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Can I customize BookReserve?

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| Yes.
You can customize the overall appearance, database selection, pricing,
product offering, items featured, and e-mail messages with our built-in
easy to use design tools. |
How
much time will this take?
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| Little
or none once you have the site looking the way you want it. |
Is
there help available if I want it?
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| Yes.
We can help as well as your local web designer. Typically web design
fees apply to these services. Though we are always here to answer
your questions. |
How
do I get started?
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| Set
up a free trial site. If you like what you see, print out the subscription
agreement, fax it to us. Then fill out the online sign-up
form, and you are in business. |
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